Last updated: 3 July 2026
Aussie IT Group respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request a quote or use our services.
By using our website or submitting information to us, you agree to this Privacy Policy.
Personal Information We Collect
We may collect personal information when you interact with us, including when you submit an enquiry form, request a quote, contact our team, start a project or use our services.
The information we collect may include your name, email address, phone number, business name, website URL, project requirements, service enquiry details, billing or payment-related information where applicable, and any other details you choose to provide.
We may also collect limited technical information, such as browser type, device information, IP address, pages visited, referral source and website usage data through cookies, analytics tools and similar technologies.
How We Use Your Information
We use personal information to:
• respond to enquiries, quote requests and project requirements;
• deliver services such as web development, SEO, digital marketing, software solutions, support and maintenance;
• communicate with you about projects, services, billing and support;
• improve our website, services, content and customer experience;
• manage administration, invoicing, business records and internal operations;
• protect our website, systems, clients and business from misuse or security risks; and
• comply with legal, regulatory or dispute-resolution requirements.
Website Projects and Client Data
As part of our services, we may receive access to client websites, hosting accounts, domain accounts, business content, project files, analytics data, credentials or other technical information.
We use this information only for the purpose of delivering the agreed services, providing support, maintaining project records or meeting legal obligations. We take reasonable steps to protect client data and do not access, share or use client information for unrelated purposes.
Cookies and Analytics
Our website may use cookies, analytics tools and similar technologies to understand visitor behaviour, improve performance and enhance user experience. Cookies may help us understand which pages visitors view, how visitors interact with the website and how we can improve our content and services.
You can disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
Sharing of Information
We only share personal information where reasonably necessary to provide our services, operate our business or comply with the law.
This may include sharing information with hosting providers, domain registrars, email service providers, payment processors, analytics and marketing tools, technical support providers, subcontractors, professional advisers, insurers, government authorities or legal and regulatory bodies.
We take reasonable steps to ensure third-party service providers handle information responsibly.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps may include secure systems, limited access, password protection, website security controls, backups and careful handling of client project information.
No online transmission or storage system can be guaranteed to be completely secure. You are responsible for keeping your own login details, passwords and account access secure.
Access and Correction
You may contact us to request access to personal information we hold about you or to ask us to correct information you believe is inaccurate, incomplete or out of date.
We may need to verify your identity before responding. We may refuse a request where permitted by law.
Third-Party Links
Our website may contain links to third-party websites, tools or platforms. We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
Overseas Disclosure
Some third-party tools or service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in line with appropriate privacy standards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated “Last updated” date. We encourage visitors and clients to review this Privacy Policy regularly.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Aussie IT Group
Phone: +61 02 9161 4144
Email: hello@aussieitgroup.com.au
Address: 5 Merryvale Rd, Minto NSW 2566, Australia